FAQ

1. Are Heirloom Culinary Shears dish-washer safe?

Answer: Yes, they are dish-washer safe.

2. What if  the blades don't seem to cut?

Answer: Heirloom Culinary Shears' blades are uniquely designed to perform heavy-duty cutting  and more. Thus, the upper  serrated part  (Area 1) is made  to cut and trim food and materials such as paper, cardboard,chicken skin, plastic etc. While the  bone notch (Area 2) is structured to crush and cut bird or chicken bones and other rounded food and materials. Please be guided accordingly by the visual guideline below.

If you still have other concern or issue about the performance of your shears, please send us a message here: http://heirloomculinary.com/contact-us/

SHEARS OPEN 3

3. What is the size of the shears?

Answer: 11.6 x 4.1 x 1.1 inches. It's estimated weight is 12.8 ounces.

4. Are they good for left-handed?

Answer: Certainly! Scissors with loop handles can be uncomfortable at times depending on the size your fingers. Most left-handed customers opt to buying a specialized scissors for their needs but not with our Heirloom Culinary shears! We talked to some of these customers and they shared how they are satisfied and comfortable.  Some of them left great reviews on Amazon😉

5. How can this scissors help people with arthritis or weak hand grip?

Answer: Our multi-purpose scissors have  durable spring-loaded handle that automatically opens the blades (like a spring) every cut. This process minimizes  hand pressure providing maximum control and better grip compared to ordinary scissors.

6. Are these shears too big for someone with small hands?

Answer: The answer is subjective. We've talked to customers who have small hands and they are proud and satisfied with the design and performance of the scissors. With an estimated length of 10 inches that weighs around 12.8 ounces, for some customers the size is just right for heavy-duty cutting and the measurement  provides more leverage. 

7. Can the blades be taken apart like other shears?

Answer: No, unless you use a wrench for the bolt  which we don't suggest that you do. Majority of our customers don't struggle with washing and cleaning them even after cutting raw meat. You may use soap and water. Some use gentle brushes to further clean the pivot area.

Make sure to rinse them thoroughly and wipe them dry after washing them with soap or other cleansing solution as traces of chemicals may also stain or damage the metal of the shears. 

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